Department
Course Description
This five-course certificate, developed by Google, includes an innovative curriculum designed to prepare you for an entry-level role in IT support. Through a mix of video lectures, quizzes, and hands-on labs and widgets, participants will be introduced to troubleshooting and customer service, networking, operating systems, system administration and security. This program consists of a substantial amount of coursework completed through the Coursera online course management system. Each course is estimated to take between 10-15 hours per week, with the option to speed ahead to graded assessments based on prior knowledge. In addition to the online coursework, participants are required to attend one live session per month, either in-person or through video conference. Participants will have up to eight months to complete the certificate.
Academic Level
Cont Ed